At Codemarketz, customer satisfaction is our priority. Please read our refund policy carefully to understand the terms.
1. Digital Products
All products sold on Codemarketz are digital downloads. Once purchased, the product is immediately accessible and non-returnable. Please review product descriptions and requirements carefully before purchase.
2. Eligibility for Refunds
Refunds are only granted under the following conditions:
- The product is found to be defective or not as described.
- Our support team is unable to resolve the issue after reasonable troubleshooting.
3. Non-Refundable Situations
We do not offer refunds for:
- Change of mind after purchase.
- Incompatibility with third-party software or platforms.
- Misuse or modification of the product by the customer.
4. Requesting a Refund
To request a refund, please email us at the refund page with order details, a description of the problem, and supporting documentation. Refund requests will be reviewed within 7 business days.
5. Refund Processing
Approved refunds are processed within 10 business days of approval, credited back to the original payment method.
Please contact us if you have any questions or need further assistance.
